More than just a
HOW DO I CHECK MY SPEED?
In today’s fast-paced digital world, having a reliable and speedy internet connection is essential. Whether you’re streaming your favourite shows, working from home, or simply browsing the web, slow internet speeds can be frustrating.
With our ultimate guide to broadband speed checks, you can boost your internet experience and ensure you’re getting the most out of your connection.
Discover your broadband speed in a few clicks!
Discovering your broadband speed is quick and effortless. We understand the importance of a fast and reliable internet connection. Whether you’re streaming, gaming, or working, knowing your broadband speed is key to ensuring a seamless
online experience.
Regularly checking your broadband speed ensures you’re getting the performance you expect. By following these simple instructions, you’ll be well-prepared to tackle any problems and enjoy a better digital experience.
How to check your broadband speed?
Step One
Follow this link and click start: This initiates the speed test.
Step two
Wait for the Test to Complete: Our advanced tools will measure your download and upload speeds along with latency. This usually takes less than a minute to complete.
Step three
Receive Your Results: Within moments, you’ll have a comprehensive report detailing your broadband speed metrics.
What do your results mean?
Download speed
The rate at which data transfers from the internet to your device. Important for streaming, downloading files, and browsing.
Upload speed
Your device sends data to the internet at a certain rate. Crucial for activities like video conferencing and uploading files.
Latency / Ping
The time taken for data to travel from your device to the server and back. Significant for online gaming and real-time activities.
Now you’ve conducted to speed check. What can you do?
Troubleshooting Tips:
Low speed
Try restarting your router or connecting directly via Ethernet. Contact your provider if the issue persists.
Inconsistent speed
Check for any background downloads or streaming on other devices that might be affecting your speed.
Contact support
Whether you have a technical challenge with your broadband or need some support with your connection call 01403 216134 (Option 1)
Check your speed at different times
Before making any changes, it’s crucial to know your starting point and whether this changes during the day depending on how many people are using it. Simply click here to run our speed test, click the “Go” button, and within seconds,
you’ll have your current download and upload speeds.
Optimise your setup
Sometimes, slow internet speeds can be attributed to your equipment or setup. Start by checking your modem and router. Ensure they are up to date and compatible with your internet plan. If they’re outdated, consider upgrading to
newer models that support faster speeds. Additionally, check the placement of your router. It should be positioned in a central location, away from obstructions, to ensure maximum coverage.
Minimise Interference
Interference from other electronic devices can also impact your internet speed. Keep your router away from cordless phones, baby monitors, and other wireless devices that operate on similar frequencies. These devices can cause signal
interference, leading to slower speeds. By minimizing interference, you’ll optimise your internet connection and enjoy faster browsing and streaming.
Secure your network
Unwanted guests on your network can slow down your internet. Make sure you have set up password protection.
Explore your options
Book a phone call
Want to understand whether you can achieve better speeds or you need to move your broadband to a new address, speak to one of experts today.
Let our customer care advisers to reach out and discuss your broadband needs.
Need to speak with someone sooner? No problem!
Call our team on 01403 216133.
100% UK based customer care
90sec response time.
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Did you hear you can get a whole month of broadband for FREE?
Thank you for your trust in our expertise!
As a token of appreciation, we’re thrilled to offer you one month of complimentary broadband on us! Simply set up your broadband with us, and for each additional service you add— energy packages, SIMs, or entertainment—you’ll receive
an extra month of internet connection for FREE.
Enjoy the perks, and thank you for choosing us!