Not your average
HOME BROADBAND
Our excellent UK based customer support sets us apart.
Whatever your broadband needs, trust us to deliver the best speeds and service with confidence.
Check packages available at your address with our national postcode checker.
Moving house or changing providers? We are here for you!
- Broadband Made Simple
- We understand the challenge and confusion that comes with choosing broadband.
- Tailored Packages
- Select the package that best suits your household's needs and the devices you have.
- Leading Providers
- Partnering with the UK's top providers, we ensure you receive the best service alongside our exceptional customer care.
- National Postcode Checker
- Our unique search covers the entire UK, enabling us to find the deals you deserve.
- Moving House Made Easy
- Take over all services in one seamless transition when you move house.
Why we are better than going direct?
Feature |  |  |  |  |  |
Fully UK based |  |  | | | |
Flexible contracts starting at 6 months | | | | | |
TrustPilot rating | Based on 14K+ | Based on 85K+ | Based on 97K+ | Based on 15K+ | Based on 18K+ |
UK broadband coverage | 98% | 95% | 53% | 70% | 95% |
Checks all major providers availability | | | | | |
Customer loyalty scheme | | | | | |
ISO Accreditation | | | | | |
Landline Option | | | | | |
24/7 Support | | | | | |
If your move falls through we'll pause your install | | | | | |
Free Home Move | | | | | |
Quick call wait time | | | | | |
* All data displayed in this table is based on published figures from 2025. |  |
Our best sellers...
Ultrafast Full Fibre
400
MB/PS
- 400mbps Download
- 400mbps Upload
- Router Included
- No Landline Needed
- Connect 11 - 15 Devices
From: £42.00 /month
Increasing to £45.00 /month from April 2026.
Gigafast Full Fibre
1000
MB/PS
- 1000mbps Download
- 1000mbps Upload
- Router Included
- No Landline Needed
- Connect 20+ Devices
From: £45.00 /month
Increasing to £48.00 /month from April 2026.
Ultrafast Full Fibre 80
80
MB/PS
- 80mbps Download
- 80mbps Upload
- Router Included
- No Landline Needed
- Connect 1 -5 Devices
From: £30.00 /month
Increasing to £33.00 /month from April 2026.
Discover
Imagine
With Home Telecom you can...
Get
With our packages...
Enjoy
Our partnership...
Connect
Here at Home Telecom, we understand the value of...
Experience
Home Telecom gives you the unique chance to...
How it works?
Step One
Select your address, and let us connect you with the best providers for your property.
Step Two
With plenty of dates to choose from and the ability to upgrade to a sooner date.
Step Three
With plenty of dates to choose from and the ability to upgrade to a sooner date.
Are you switching providers?
The “One Touch Switch” is a new broadband switching service allowing customers to change broadband providers easier and faster when moving between networks that use different technologies.
When moving to us we will:
- Contact your current provider to initiate the switch
- Remove the hassle and complexity of switching
- Reduce the switching time
- Protect you against double payments
- Inform you for any outstanding payments before you move to us
Simply book a callback with one of our broadband specialists at a time that suits you, and leave the rest to us!
Check what’s available in your area
Arrange your energy before the April price increase
Take control of your energy bills with our trusted energy supplier that lets you split costs effortlessly and enjoy unlimited energy at a fixed price. No surprises, just total budget-friendly freedom!
What’s in it for you?
- Unlimited energy on fixed price! No unexpected costs
- Split the bill equally between household members
- Get a month of FREE broadband*
*Available to customers already on or joining the Home Telecom broadband.
Don't just take our word for it...Trust our customers!
What truly distinguishes us from other providers is our unparalleled service levels. At the end of the day, our genuine care is what sets us apart.
Why you should choose full fibre now before you're forced to!
Join the UK move to full fibre now. The days of copper telephone and broadband cables is coming to an end. Some areas in the UK have already been forced to switch, don’t be left behind.
This change is happening to meet the country’s growing demand for faster and more reliable internet connections, the switch to full fibre broadband is essential. Full fibre broadband offers unparalleled speed and stability, ensuring seamless connectivity for homes and businesses.
FUTURE PROOF YOUR HOME TODAY!
Broadband FAQ
How do I set up my broadband?
Once a package is chosen, our orders team will confirm your go live date with Openreach, followed by some communication to yourself in the next few days. You will be informed a day and rough time of installation, as well as receiving your router the working day before installation takes place.
We will also inform you if you or someone over the age of 18 will need to be present in the home for your installation
Are there key differences between ADSL, FTTC, and FTTP?
ADSL
Asymmetric Digital Subscriber Line and is the most commonly available type of broadband, delivered through the copper wires of your phone line. ADSL has a national average download speed of 11mbps and runs off the BT Openreach network. Available to around 94% of the UK. Includes a landline service.
FTTC
Fibre-To-The-Cabinet broadband is delivered via clusters of fibre optic cables (each one thinner that a human hair) and speeds are faster than ADSL. FTTC has a national average download speed of 35mbps/63mbps dependent on package. This runs off the BT Openreach network. Includes a landline service. Available to around 94% of the UK.
FTTP
Fibre-To-The-Property broadband, as the name suggests, involves fibre optic cables running directly to your home. It is faster than Fibre-To-The-Cabinet but currently only constitutes a minority of broadband connections. FTTP services can offer speeds of up to 1,000mbps. No landline service. Fibre provided directly into the property not using the copper line, this ensures the speed into your property with little to no variance (speed can fluctuate dependent on router location, etc).
What is the maximum contract length for broadband?
Dependent on package selected. We offer from 1 month rolling contracts all the way to 24 months. We always recommend selecting the contract length that parallels with your tenancy agreement.
How long is the minimum broadband contract?
We offer flexible contract options to suit a variety of needs. Our broadband packages come with terms ranging from 1 to 6 months, giving you the freedom to choose the duration that works best for you. If you’re selecting one of our high-speed fibre packages, you’ll benefit from a standard 12-month contract—providing consistent, reliable internet all year round.
I share my property with others. How will this arrangement work?
To make communication easier, we kindly request that you nominate one person as the main contract holder for your Home Telecom account. This simply means that we will direct all written correspondence and phone calls to the designated individual. If you ever wish to change the account holder, it’s a hassle-free process. Just give our Customer Care Team a call at 01403 216137, and we’ll gladly assist you in organising an account takeover.
Why are you able to set up broadband faster than other providers?
Home Telecom is one of the only providers that specialises in the moving market. By obtaining most of our customers’ information in advance, we proactively prepare all the necessary arrangements, ensuring a seamless transition when you move. Our Priority Booking service takes it a step further, offering even greater priority on the start date, so you can enjoy a smooth and hassle-free setup.
How do I switch from another broadband provider?
Selecting a broadband package with us is hassle-free, as we take care of contacting your current provider on your behalf. We will provide you with a switching date, typically within two weeks, unless of course you would prefer a later date. Your Home Telecom router will then be sent to you via post, and we’ll notify you when your broadband is activated. If an engineer installation is required, you will be notified accordingly.
What is a broadband?
Broadband is a type of high-speed internet connection that allows for faster data transmission, providing seamless and efficient access to the internet. It enables users to browse websites, stream content, download files, and communicate online with greater speed and reliability compared to traditional dial-up connections.
How long does Home Telecom broadband take to go live?
Whether you’re a new customer joining Home Telecom or an existing customer relocating, we are committed to getting your broadband service up and running within a two-week time frame. If you’re upgrading your broadband type, such as switching from copper broadband to superfast fibre, the activation process should still take approximately two weeks.
To stay updated on the progress of your broadband activation, you can easily reach out to our team via live chat. They will be more than happy to assist you an provide the necessary information to keep you informed throughout the process.