Behind
HOME TELECOM SERVICE
At Home Telecom, customer service is our top priority.We offer all of the UK’s major broadband suppliers.Our ‘Excellent’ customer service rating shows our dedication to success.Scroll down to discover more about us and our story.
“To win the market place, you must first win the work place!
DOUGLAS R. CONANT
Industry recognised
Our awards mean a lot to us. They show we’re committed to excellence and help boost our credibility. They also lift team spirits by celebrating the hard work and dedication of everyone here.

“Excellent” rated
We love sharing our excellent ratings and showing how our customers feel about us.
Their testimonials help us learn and grow, improving the Home Telecom service we provide.

ISO Accredited
We’re proud of our ISO certifications. They show our team’s dedication and prove we take protecting customer info seriously through our Home Telecom service.
While ISO accreditation isn’t required to sell broadband, it’s one more reason customers can trust us to handle their needs with care and security.


Our journey so far
We started as broadband specialists but quickly saw there was more to the home-move journey. From packing to setting up utilities, moving is full of pressure. That’s why we use our expertise to make the process easier—connecting tenants to the right providers through our trusted Home Telecom service.
For 14 years, we’ve delivered fast, reliable broadband backed by real customer care. No long waits, just real people ready to help. We support over 80,000 customers and partner with leading UK tenant agencies. Their loyalty drives us to grow and improve.
We work with major suppliers like TalkTalk, Virgin, and Sky to make switching simple. Whether you’re a new tenant or a homeowner looking for a better deal, we make the process smooth—with no hidden fees, delays, or long hold times.
Meet our founder, Nigel
With over 30 years in telecoms, I’m proud to lead the team at Home Telecom. At the heart of our business are our customers and the Home Telecom service we deliver.
Call me old school, but I believe in real conversations—that’s why every message we send includes a phone number. The internet has changed, and so have we. With more choice than ever, we know not everyone understands the tech side. That’s where we come in—to guide, support, and step in when things go wrong.
We’re proud to be the preferred supplier for over 4,000 lettings and estate agents across the UK. Whether you’re a tenant, student, landlord, or homeowner, our promise is simple: an excellent product, UK-based support, and a Home Telecom service you can trust.
I look forward to welcoming you,
Nigel Barnett


Those who make a difference...

Jane Crane
Meet Jane...

Luke Macgregor
Meet Luke...

Laura Matthews
Meet Lolly...

Tanya Colville
Meet Tanya...

Charles Bradbeer
Meet Charles...

Sasha Barnett
Meet Sasha...

Are you ready for the next chapter?
Why not take a moment to explore our career opportunities, to see the diverse range of talents and skills we’re currently recruiting for.
We are always thrilled to hear from individuals who are eager to become part of our family and unleash their hidden potential. Whether you’re a seasoned professional or just starting out, we believe in nurturing talent and providing opportunities for growth and development.
Join us, and let’s embark on a journey together to achieve great things!
Our values shape our purpose
We take pride in being one of the very few companies that allow company values to be chosen from within its team, rather than the other way around. We believe in the power of CONNECTION; we understand that greatness is achieved together. Every individual should be STRIVING FOR MORE, and we’re committed to supporting, encouraging, and nurturing that hunger for growth. When it’s time for you to MOVE forward, we’ll MOVE with you, as you conquer new heights in your career and professional development.
The best part? At the end of the day, after all the HARD WORK is done, it’s time to let our hair down and CELEBRATE our achievements together. Whether it’s company events, outings, summer BBQs, or the occasional Friday after-work drinks, we’re all in, because teamwork extends beyond the boundaries of the office. That’s all you need to know about us and what we treasure most.




We consistently collaborate with both small and large partners to ensure our packages are the best available. Whether we’re negotiating affordable coverage in your area or partnering with providers like Openreach and MS3 to lay the groundwork, we never stand still. You’ll often recognize some of the major brands listed in our broadband, energy, or SIM packages. These brands trust the Home Telecom service to deliver their products, acknowledging the added value we offer that they can’t provide themselves.
From bundling all the essential utilities you need in your property to our outstanding customer care team—who can be reached in 90 seconds or less—we are successful because we truly care.